We have experienced staff on call to assist you with every aspect of your ProductivIT installation and administration. You can email us at support@productivit.com or call our support team from 9 am to 5 pm Monday - Friday, Eastern Time at (347) 296-0297.

If you are running the hosted version of ProductivIT, then your support plan is included as part of your maintenance fee as well as all upgrades and patches. We do offer extended support hours for our customers who need support outside of the standard support plan.

Extended support plans are customized for each customer, so please contact the sales team for more information.