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  Solution Provider
 
I m a g i n e . . .
   
  ...knowing the exact status and configuration of a system and the reason for a support call before the user picks up the phone.
   
  ...reducing the time and money spent on support by up to 80% while increasing quality of service.
   
  ...turning a support center into a profit center by identifying potential sales opportunities.
   
With ProductivIT you no longer have to imagine.
   
 

The core of ProductivIT's award-winning technology is an agent collector that resides on desktops, servers and notebooks. It's lightweight (under 4Mb), and since it remains dormant until activated, it is completely non-intrusive and uses no system resources.

When activated, ProductivIT instantly reports over 30,000 fields of system-specific data that is accessible through a secure, centralized, web-based portal. ProductivIT captures event logs, device information, system information, process information, registry information and DLL/EXE version information. ProductivIT is a hosted (ASP) service and there are no additional hardware requirements.

The result? Enhanced help desk support capabilities, detailed asset tracking, suspicious activity reporting, migration analysis, and unlimited data mining opportunities.