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ProductivIT has a wide market appeal and can help
many different types of organizations. The enterprise
customer will enjoy the benefits of having a total
desktop management solution that can handle all help
desk activities as well as asset inventory activities.
System builders can check on warranty information
and also provide the user with a level of support
that other organizations just can't match. Solution
providers can bundle ProductivIT with their offerings
to handle application support and also to transmit
application data logs for interrogation of errors.
And finally, external help desk organizations can
benefit by having multiple organizations report problems
to one central location, but still maintain first
level support at the organization level. Below are
some details about each target market.
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| ProductivIT
allows IT managers to proactively
support desktops, notebooks and servers,
track assets, perform detailed migration
analysis and take advantage of enterprise-wide
data mining capabilities. |
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| ProductivIT
revolutionizes system support with
a cost-effective solution for system
builders. With enhanced support
capabilities, call avoidance strategies
and customized reporting, ProductivIT
saves time, improves the support
process and increases profit. |
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| ProductivIT
enables solution providers to offer
quality, proactive system support
to a wide variety of customers. With
automated support tools, remote diagnostic
capabilities, and customer wide data
mining, ProductivIT maximizes internal
resources and improves overall client
satisfaction. |
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| ProductivIT
enhances help desk support offerings
with a highly scalable solution that
delivers real-time system information.
With advanced workflow tools and reporting
capabilities, ProductivIT streamlines
support efforts, improves response
time and aids in the resolution of
user issues. |
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